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ANNUAL PLANNING SESSION 2024

ANNUAL PRODUCTION FORECAST, GROWTH PLAN &
GOAL SETTING WORKSHOP FOR 2024

UNREASONABLE HOSPITALITY
THE REMARKABLE POWER OF GIVING PEOPLE MORE THAN THEY EXPECT
THEME BASED ON THE BOOK BY WILL GUIDARA

FRIDAY, DECEMBER 1st, 2023 
9am - 4pm   -   7 CE'S

This year's Annual Planning theme centers around increasing your practice's effectiveness when it comes to customer service and hospitality.  In any business, and especially in the dental field, hospitality is crucial to the success of the practice.  The way the patient feels and how they are engaged in the process is an essential differentiator in the current and future economy.  In this context, hospitality means "genuinely engaging with the person you're serving so you can make an authentic connection."  That engagement results from a culture of caring that emanates from everyone involved.  In this powerful program, you will learn the leadership skills it takes to be unreasonable in the hospitality your dental practice delivers!

THIS WORKSHOP WILL ALSO COVER:

• ANNUAL PRODUCTION FORECAST & GROWTH PLAN

• GOAL SETTING WORKSHOP FOR 2024

• OUTCOMES AND GOALS FOR ALL FIVE BUSINESS ENGINS

• CREATING A STRONG MARKETING PLAN TO MEET YOUR NEW PATIENT GOALS

$99 per person  -  lunch, workbook and parking included

LUMINARY EDUCATION CENTER

1301 Southpoint Blvd.  Petaluma, CA 94954

FOR MORE INFORMATION CONTACT: THOMAS WALSH  (707) 812-2432

SPEAKERS: THOMAS WALSH, JD & YOLANDA MANGRUM WALSH, DDS
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Dr. Mangrum has been a practicing dentist and practice owner for over 25 years, as well as faculty at UCSF, and is a nationally sought after speaker. Thomas Walsh has over 30 years experience in management and finance and had a law practice focusing on business transactions and estate planning.

Both are serial entrepreneurs, having started multiple companies; in addition to their coaching practice and dental practice, they also own and operate Allume Med Spa and Luminary Education Center, which is focused on providing world class learning programs and classes in multiple professions.

Their commitment to lifelong learning and growth extends to supporting dentists and their practices in achieving more than they believe is possible.

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